OrbiShare

VR Experience to Support BIPOC Mental Health

Share to Inspire, Explore to Understand. Immerse yourself in a Pacific Northwest-inspired landscape, crafted to nurture mental well-being, enhanced by soothing sounds and an AI voice-over.

Type

The Seattle Public Library

Role

UX Designer Unity Designer User Researcher

Tools

Figma Unity Procreate

Date

January 2024 to June 2024

Mental health is a prevalent issue among the BIPOC community, exacerbated by support system and stigma associated with it. We are leveraging the unique advantages of Virtual Reality to build a virtual community where they won’t feel alone in their mental struggles.

Initial Research Methods and Insights

Online Observations

Conducted secondary research across mental health platforms (NAMI, Reddit, LinkedIn) to understand BIPOC mental health challenges and explored VR applications in mental healthcare.

Online Observations

Conducted secondary research across mental health platforms (NAMI, Reddit, LinkedIn) to understand BIPOC mental health challenges and explored VR applications in mental healthcare.

Online Observations

Conducted secondary research across mental health platforms (NAMI, Reddit, LinkedIn) to understand BIPOC mental health challenges and explored VR applications in mental healthcare.

General Survey

Distributed 10-question surveys to gauge BIPOC communities' mental health perceptions, concerns, and support systems, which informed our subsequent interview questions.

General Survey

Distributed 10-question surveys to gauge BIPOC communities' mental health perceptions, concerns, and support systems, which informed our subsequent interview questions.

General Survey

Distributed 10-question surveys to gauge BIPOC communities' mental health perceptions, concerns, and support systems, which informed our subsequent interview questions.

User Interviews

Held six 30-minute semi-structured interviews with diverse BIPOC individuals, yielding rich insights about mental health challenges, coping strategies, and community stigmas.

User Interviews

Held six 30-minute semi-structured interviews with diverse BIPOC individuals, yielding rich insights about mental health challenges, coping strategies, and community stigmas.

User Interviews

Held six 30-minute semi-structured interviews with diverse BIPOC individuals, yielding rich insights about mental health challenges, coping strategies, and community stigmas.

Mental Health is Prevalent Issue

Just like their white counterparts, BIPOC individuals experience mental health related issues frequently, triggered by work, family, and relationship, among other reasons.

However, these issues are often exacerbated among BIPOC by a lack of community support. In African American groups, mental health issues are associated with personal weakness, making it harder for people to seek professional help.

Sharing is a Coping Mechanism

5 out of 6 participants that we interviewed indicated that knowing that others are going through the same problems, or simply sharing their mental concerns alone can help them alleviate negative feelings.

Nature Helps Alleviate Mental Concerns

Seattle boasts one-of-a-kind natural environment for people to explore and rest their minds. Many of the participants who responded to our surveys and user interviews would take a walk in a park when they feel overwhelmed. For those who don’t have easy excess to nature also indicated interest in exploring the nature to heal their minds.

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1/VR: Users are immersed in nature where they can explore the environment and interact with glowing objects which represent strangers’ stories about their emotional well-being.

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2/AR: Users or library patrons can see the physical library they are in and collaborate on virtual library graffiti to express themselves.

With the design question “How might we create a community for BIPOC to connect and share mental health concerns in a VR setting?” in mind, we came up narrowed them down to two ideas based on novelty and implementation possibility.

Iterative Prototype Process

With the determined direction of 1/VR, we reproduced a storyboard and a user journey to guide us in the next phase of prototyping.

Environment Design

Testing evolved through three phases

Paper prototypes with projected panoramas viewed in Meta Quest 3 with six library participants, semi-interactive DraftXR prototypes to test user interactions and environmental storytelling, and finally, fully functional Meta Quest 3 prototypes with four participants to refine gameplay and storytelling elements.

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How to use OrbiShare

Accept the Mission

Follow an illustrative storyline to learn about the history of the Forest, and accept your mission to revive the Forest.

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Explore the Forest

Walk around in the Pacific Northwest-inspired landscape, crafted to calm minds and nurture mental well-being.

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Leave Your Story

Share your personal stories anonymously in a virtual space by typing on the virtual keyboard.

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React to Others’ Stories

You are not alone in this virtual community. Read and react to heart-felt stories left by other users.

The more the stories, the more orbs that light up the forest

Here's what we learned

First, we benefited from avoiding premature scope narrowing, as our initial focus on public-speaking anxiety proved misaligned with our eventual target demographic's needs. Second, earlier identification of the Rainier Beach Branch would have provided clearer demographic insights. Finally, establishing clearer role definitions earlier would have improved team efficiency, though we eventually settled into natural specializations in Unity prototyping, UI design, and research.

First, we benefited from avoiding premature scope narrowing, as our initial focus on public-speaking anxiety proved misaligned with our eventual target demographic's needs. Second, earlier identification of the Rainier Beach Branch would have provided clearer demographic insights. Finally, establishing clearer role definitions earlier would have improved team efficiency, though we eventually settled into natural specializations in Unity prototyping, UI design, and research.

Check out the video demonstration of our virtual reality project